We're Measuring AI's Impact on Work at the Wrong Level

We're Measuring AI's Impact on Work at the Wrong Level

Brett Ferguson
Published on: 02/10/2026

AI is making people more productive, but are organizations becoming more effective? The missing piece is the coordination system that turns work into outcomes.

AI productivityorganizational effectivenesscoordination systemsAI automationfuture of workorganization designAI agents